Senior Solutions Engineer

Job Description

At Hydrolix, we are revolutionizing the world of data management and analytics with an innovative cloud data platform purpose-built for petabyte-scale datasets. Hydrolix enables organizations to slash their data costs while simultaneously increasing their data retention.

We are seeking a versatile Senior Solutions Engineer to join our team. You will bring your technical expertise to a diverse customer environment, supporting pre-sales, professional services and customer success engagements. Your day-to-day will be working with customers and prospects to help them leverage the Hydrolix data platform across a variety of cloud environments. You’ll partner with customers and partners, become a trusted advisor to our users, help them realize their data aspirations, and improve their time-to-value.

Key Responsibilities

• Client facing Technical Presales and Solutions architecture, both pre and post sales.
• Lead and deliver customer projects, ensuring successful deployments, integrations, and configurations to meet customer expectations.
• Collaborate with customers to understand their business objectives, data management challenges, and specific requirements.
• Provide technical guidance, support and best practices to customers on utilizing Hydrolix to achieve their data management and analytics goals.
• Troubleshoot and resolve technical issues encountered by customers.
• Provide expert guidance to clients, covering dashboarding, API interfaces, data ingestion and transformation, using Hydrolix and other 3rd party tools, ensuring data accuracy, usability, and performance optimization.
• Contribute to the development of product documentation, customer feedback, technical guides, and training materials and blogs to support customer onboarding.

Qualifications and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years proven experience as a Technical Consultant, Solutions Architect or Technical Presales role.
• Good experience of the Presales role and trained in at least one sales methodology (MEDDIC, MEDDPICC, Solution Selling etc).
• Strong communication, analytical and problem-solving skills.
• Ability to manage multiple projects and deadlines effectively.
• An understanding of CDN technologies.
• Experience with database management systems, data platforms or database software including SQL.
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
• Experience with Kubernetes, Spark, Databricks, Splunk, Grafana, Python.
• Fluency in English and German required; Italian accepted as an alternative to German.