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Virtual Analyst - South Africa

New York Shipping Exchange (NYSHEX)

South Africa
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Industry: Supply Chain and Logistics
  • Post Date: 02/12/2024
  • Website: nyshex.com
  • Company Address: , New York, NY, 10004

About New York Shipping Exchange (NYSHEX)

NYSHEX was built to restore trust and reliability in global trade. We are the leader in two-way committed contracts and our neutral exchange unites shippers and carriers with a predictable, efficient, and accountable system for global commerce.

Job Description

Have you ever stopped to wonder how your computer, clothes, furniture or household goods made their way to your doorstep? Most likely, almost everything you own arrived here in a container on a container ship. The global shipping industry is massive, complex, and has largely been done the same way for decades without much change or innovation. The lack of digital innovation and infrastructure in the global shipping space results in poor visibility, missed deadlines, and lost revenue for all parties involved.
 
NYSHEX is building the digital infrastructure for global shipping. Our technology platform unites the entire ocean freight supply chain into a reliable, efficient, and trusted system for global commerce. Our solution helps Shippers, Carriers, and NVOCCs improve performance, strengthen relationships and reduce manual workload.

 

ABOUT THE ROLE

As a Virtual Data Analyst at NYSHEX, you will help drive NYSHEX's operational workflows by capturing key data from our members. You will ensure the accuracy of our data and identify any issues, discrepancies, or unusual patterns that will enable us to better serve our members. You will be part of a collaborative, high-performing team that's driving change in the ocean shipping industry.

This is full-time role reporting to the Virtual Service Center Manager. This a remote, work-from-home role, with the expectation of periodic in-person team meetings. As such, we are only considering candidates who are based in the Western Cape region of South Africa.

 

 

RESPONSIBILITIES

In this role, you will:

  • Unleash your data capturing skills by inputting vital information into NYSHEX's operational workflows
  • Be a detective and investigate data entries and process outputs to uncover any deficiencies, errors, or unusual patterns
  • Join forces with the Team Manager to identify areas for improvement and streamline processes to reach maximum efficiency
  • Be the hero clients need by providing top-notch support and resolving issues in a timely and professional manner
  • Be a team player and support the entire process while delivering exceptional client service

 

QUALIFICATIONS

You are a great fit for this role if you have:

  • 2+ years of experience working in ocean containerized shipping
  • The ability to deliver under pressure and adapt quickly to changes
  • Very high attention to detail and a thorough approach to work
  • Strong written and verbal communication skills
  • A collaborative mindset and willingness to work with others to achieve shared goals
  • Good organizational skills to support the team
  • High proficiency with MS Office (including intermediate Excel skills)
  • Familiarity with data analysis
  • The desire to work both independently and as part of a team.
  • Excellent time-management skills and ability to meet deadlines
  • Strong interpersonal skills and ability to build relationships with team members and clients

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