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Join the Wunder Team as Technical Account Manager - Talent Pool

Wunder Mobility

Hamburg, DE
  • Job Type: Full-Time
  • Function: Sales
  • Industry: Supply Chain and Logistics
  • Post Date: 09/04/2023
  • Website:
  • Company Address: Hongkongstraße 2, Hamburg, 20457

About Wunder Mobility

Wunder Mobility is the world’s leading provider of software and hardware for scooter, bike, moped, and car sharing. The mobility tech company provides robust and feature-rich white-label solutions that enable enterprises, startups and cities worldwide to launch and scale sharable station-based and free-floating fleets to deliver sustainable, convenient and secure mobility.

Job Description

Wunder Mobility is the leading software and hardware provider for vehicle sharing. Our highly customizable and deeply integrated software solution is complemented by a sharing-ready vehicle program built in partnership with leading manufacturers. 

Operators of bike-, scooter-, and car-sharing systems in ​over 200 cities on five continents are relying on Wunder technology to complete millions of trips per month. Wunder Mobility was founded in 2014 and is headquartered in Hamburg, Germany.

The global Wunder Mobility team, which encompasses more than ​25 nationalities, consists of veterans from the technology and mobility industry 50% of whom work in product and engineering.
We are looking for Talent to join our ​Customer Success Team in the future. Be the next part of ​our growing team and send ​us your ​CV and information. ​As soon as we have an open ​position ​we will reach ​out to you with further ​details. 

Considered Roles:  
  • Technical Account Manager 
As ​Technical Account Manager: 
  • Client support on first and second level 
  • Guide and assist customers through our product via technical onboarding
  • Responsible for maintaining excellent client satisfaction
  • 1-2 years of experience as an Account Manager 

  • Strong communication and relationship management skills

  • Solid understanding of & experience working with SaaS products 

  • Experience working in a software-, engineering- or product-led organization

  • Ability to read, understand and interpret technical data relevant to various stakeholders to drive product development 

  • Fluency in English (German fluency is a plus!)

  • Experience prioritising technical requirements with clients to create a roadmap

* If you’re interested in the position but don’t feel you fit all the requirements 100% we still encourage you to apply!

  • Full responsibility from day one, a collaborative team, a dog friendly and welcoming office in the heart of Hamburg 
  • Competitive salary and Apple equipment to enable your success
  • 30 days paid vacation per year
  • Opportunity to work up to 2 days/week from home and 2 months remote within the EU
  • A public transportation card OR gym membership OR mobility budget with our partner rydes
  • Regular team and company wide events within an international culture 
  • Referral bonus up to 5000 euros, if we hire a new team member through you
  • Bi-annual Development Dialogues to support your career growth, regular knowledge sessions with your team lead and an onboarding buddy
Being part of a team that celebrates diversity, supports inclusiveness, and encourages individual expression. You will find yourself surrounded by talented people who are passionate about what they do and who feel empowered and trusted to take ownership in their roles. We are growing quickly in a challenging industry, which means we act smart and work at a high speed.

We are able to do this because of the agile, adaptive, and supportive environment we work in, with an aim to grow with people who share these values and are better than ourselves. As part of Wunder Mobility, every day is a new chance for you to make an impact and help us be better than we were yesterday.

Wunder Mobility continues to grow as an Equal Opportunities Employer. We strongly encourage applications from women, people of colour and people from the LGBTQIA(+) community. In your application, please feel free to share the pronouns you use (for example she/her/hers, he/him/his, they/them/theirs, etc).

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