Software Release Coordinator - Remote Canada

WorkJam

Montreal, CA
  • Job Type: Full-Time
  • Function: Engineering Software
  • Industry: Enterprise Software
  • Post Date: 11/23/2021
  • Website: workjam.com
  • Company Address: 388 St-Jacques, Floor 9, Montréal, QC, H2Y 1S1

About WorkJam

WorkJam empowers the digital workplace with shift-based and hourly workers to manage and optimize their employee-employer relationship.

Job Description

WorkJam is leading the charge in redefining the digital workplace for the hourly-work economy. Our team possesses passion, energy, and the drive to both win and to make a difference in the world.  

Bring your winning spirit, your love of innovation, and your desire to be at the forefront of an evolutionary change in our digital workforce. Now is the time to become a leader in an exciting, fast growing company where your ideas, passion and commitment to excellence will have a direct impact on the products that we build, the new markets we create and the people that we engage. 

 

WorkJam is a high growth global organisation with operations in North America, Europe and Australia with the headoffice based in Montreal. Learn more about WorkJam at WorkJam.com.

 

Role Summary
Reporting to the Release Manager, the Release Coordinator is responsible for supporting and coordinating the Release lifecycle across the organization. The role will plan and lead the activities related to the release of the complete WorkJam solution and the necessary updates across multiple regions; facilitate the release preparation meetings and ensure that the internal and external stakeholders are aligned for the upcoming release; help identify conflicts, dependencies and risks for the release and lead the effort to mitigate and find solutions for such issues.


Key responsibilities

  • Support the preparation and coordination of the release plan, covering front end, back end and mobile apps.  Manage risks and help resolve any issues that affect the delivery of the releases.
  • Conduct regular release related meetings and follow-ups, including Go / No-Go reviews.
  • Monitor and escalate changes in the release scope or schedule
  • Deploy and lead the verification of internal and external releases.
  • Support the organization by providing release plans, changes and history across multiple stakeholders - upper management, Professional Services, Support, Operations etc.
  • Maintain release checklists and release calendar for each deployment.   
  • Monitor and ensure all dependencies and migrations are compliant to standards and ready for the release.
  • Work with Development and DevOps to understand and support the source code branches, merging requests and versioning.
  • Coordinate the change activities during the deployment to Production, UAT, QA, DEMO environments. 
  • Support the Release Team on continuous improvements and department alignments.  

Skills And Qualifications    

  • Bachelor’s Degree in a technical field (Software Engineering or related fields).    
  • At least 3 years of work experience in a software company as a technical role, preferably with exposure to DevOps, Support, or DEV/QA.
  • Highly organized, ability to manage multiple priorities simultaneously.
  • Very good knowledge of release processes and concepts, CI/CD environments, software versioning and deployment strategies.
  • Good knowledge of Agile methodologies and Software Development Life Cycle. 
  • Ability to manage scope, scheduling, risk-assessment and roll-back activities.
  • Ability to engage and work effectively with different departments within the company. 
  • Previous experience coordinating releases or managing deployments is a strong asset. 
  • Knowledge of Git, Bitbucket, Harness.io, GCP, SumoLogic is a strong asset. 
  • Knowledge of any programming language (Bash, Java, Python) is an asset. 
  • ITIL Foundation certification is an asset. 

 

Our perks:

  • Competitive compensation and benefits package
  • A flexible and hybrid work environment that promotes a healthy work-life balance
  • A dynamic and inclusive culture
  • A supportive team that will encourage your professional growth and development



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